SHIPPING, RETURNS &  & PRIVACY POLICY

SHIPPING ...
All prices include delivery on artworks purchased through this site, directly from Phyllis Mahon's Studio

We are usually able to send your order off within three working days. 

If you have purchased an artwork including a frame, please allow up to five working days before shipping.

All works to the UK are sent by Royal Mail Signed or Special Delivery, depending on the size.
Larger works will be sent by a reputable courier.
Overseas purchases will be sent by Royal Mail's International Tracked and Signed For service.
Again larger works will be sent by courier.

RETURNS ...

  • If the artwork doesn't meet with your expectations please email immediately upon its arrival.

  • Please note that you, the buyer, will be responsible for the return costand must send it within 10 working days of receipt.

  • Once it arrives back in its original state you will receive a full refund.

PRIVACY POLICY ...
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated only.

WHAT WE COLLECT: 

  • Your name

  • Your contact information including email address, phone and mobile number and address

  • Postcode and country of residence

We do not share any of the above information and do not store financial or personal information while processing your payment,nor do we share all this information with third parties.

How do we store, use, share and disclose our site visitors' personal information?

PhyllisMahon.com is hosted on the Wix.com platform. WIX provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:
sales.mahon@gmail.com

 

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